M A R L E X P R E S S

Privacy Policy

At MARL EXPRESS, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our logistics services.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

Personal Information

  • Name
  • Email Address
  • Phone Number
  • Company Name
  • Billing Address
  • Shipping Information

Business Information

  • Shipment Details
  • Cargo Information
  • Delivery Locations
  • Logistics Requirements

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data

2. How We Use Your Information

We use the information collected to:
  • Provide Logistics and Transportation Services
  • Process Service Requests and Quotations
  • Coordinate Shipments and Deliveries
  • Respond to Customer Inquiries
  • Improve Website Performance and User Experience
  • Send Important Service Updates
  • Comply With Legal and Regulatory Requirements

3. Sharing of Information

MARL EXPRESS does not sell or rent personal information to third parties.
We may share information with:
  • Transportation Partners and Carriers
  • Customs Authorities and Government Agencies
  • Insurance Providers
  • Payment Service Providers
  • Technology and Hosting Partners
  • Legal and Regulatory Authorities When Required
Such sharing is limited to what is necessary for providing services or complying with legal obligations.

4. Data Security

MARL EXPRESS implements appropriate security measures to protect your information against unauthorized access, disclosure, alteration, or destruction.
Our security practices include:
  • Secure Website Protocols (SSL)
  • Access Control Measures
  • Regular Security Monitoring
  • Data Protection Procedures
  • Restricted Access to Sensitive Information
While we strive to protect your information, no electronic transmission or storage method can guarantee complete security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyze website performance.
Cookies may be used for:
  • Website Functionality
  • User Preferences
  • Traffic Analysis
  • Performance Monitoring
  • Security Purposes
You may choose to disable cookies through your browser settings; however, some website features may not function properly.

6. Third-Party Services

Our website may contain links to external websites or services operated by third parties.
MARL EXPRESS is not responsible for the privacy practices, policies, or content of third-party websites. Users are encouraged to review the privacy policies of any external websites they visit.

7. Data Retention

We retain personal and business information only for as long as necessary to:
  • Provide Requested Services
  • Maintain Business Records
  • Meet Legal and Regulatory Requirements
  • Resolve Disputes
  • Enforce Agreements
Once information is no longer required, reasonable steps are taken to securely delete or anonymize it.

8. Your Rights

Depending on applicable laws, you may have the right to:
  • Access Your Personal Information
  • Request Corrections to Inaccurate Data
  • Request Deletion of Personal Information
  • Object to Certain Data Processing Activities
  • Withdraw Consent Where Applicable
  • Request Information About Data Usage
To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children.
If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to remove such information.

10. Changes to This Privacy Policy

MARL EXPRESS reserves the right to update this Privacy Policy at any time.
Any changes will be posted on this page with an updated revision date. Continued use of our website or services after updates constitutes acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us:
  • Company: MARL EXPRESS
  • Phone: +91 94 05 14 31 05
  • Email: chetan@malogistics.in
  • Email: malogistics.pune@gmail.com
  • Website: https://marlexpress.com